Privacy Policy

At YouCamer, we value your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, website, and mobile applications (the "Service").

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1. Information We Collect

1.1 Information You Provide to Us

• Account Data: Name, email address, phone number, and password.
• Profile Data: For Camers, this includes your bio, location, languages spoken, and profile photo. For Travelers, this includes preferences and reviews.
• Payment Information: We use third-party payment processors to collect payment information. We do not store full credit card numbers on our servers.
• Communications: Records of your messages with other users or with our support team.

1.2 Information Collected Automatically

• Usage Data: IP address, browser type, device information, and interactions with our website.
• Location Data: With your permission, we may collect precise GPS location data to facilitate bookings and city experiences.

2. How We Use Your Information

We use your data to:

• Facilitate bookings between Travelers and Camers.
• Process payments and prevent fraud.
• Improve the YouCamer platform and user experience.
• Send service updates, security alerts, and permitted marketing communications.
• Comply with legal obligations and enforce our Terms of Service.

3. Sharing Your Information

3.1 Between Users

To facilitate a session, we share necessary information (like your name and session details) between the Traveler and the Camer.

3.2 Third-Party Communication Services

4. Your Rights and Choices

Depending on your location (such as the EU under GDPR), you may have the right to:

• Access the personal data we hold about you.
• Correct inaccurate information.
• Delete your account and associated data.
• Object to certain processing (like direct marketing).

5. Data Retention

We keep your information only as long as necessary to provide our services and fulfill legal requirements. If you close your account, we generally delete your data within [30/60/90] days, unless legally required otherwise.

6. Security

We implement industry-standard security measures to protect your data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state or country. By using the Service, you consent to this transfer.

8. Contact Us